Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
No. Landlords are not automatically required to accept Housing Choice (Section 8) vouchers unless otherwise mandated by applicable law. Applicants must still meet our screening and qualification standards, as permitted by law. -
Are you licensed?
Yes. Freedom Property Management and Sales, LLC is a licensed real estate brokerage in the Commonwealth of Virginia. We operate in full compliance with Virginia law and the Virginia Residential Landlord and Tenant Act (VRLTA). -
Can I reach you after hours?
Yes. We provide 24-hour maintenance coordination for emergency situations. Non-emergency matters are handled during normal business hours. Tenants may submit maintenance requests 24/7 through the online portal, as outlined in our Lease and Resident Benefits Package. -
Can you put the money directly into my account?
Yes. Owner disbursements can be made via direct deposit (ACH) into your designated bank account. This ensures faster and more secure delivery of your monthly proceeds. -
Do I get to see the lease or sign it?
Yes — you will always have access to the lease.
As your Managing Agent, Freedom Property Management and Sales prepares and executes the lease on your behalf, as authorized in the Property Management Agreement.
Owners are welcome to review the lease at any time. However, we handle the lease signing process to ensure compliance with Virginia law and to maintain consistency in our approved lease terms and addenda. -
Do you sell real estate too?
Yes. In addition to property management, we offer full-service real estate sales. We provide buyer and seller representation services throughout Virginia. -
How and when do I get my checks?
Owner disbursements are processed on the 11th of each month. This timing ensures that all rent payments have been received and cleared, and that any vendor invoices or management fees have been properly applied.
Funds are distributed via direct deposit (ACH), and a detailed monthly financial statement is made available in the Owner Portal for your review. -
How is rent collection handled?
Rent is due on the 1st of each month and is payable in advance. Late fees apply if rent is not received by the 5th of the month, in accordance with the Lease and Virginia law.
We collect rent electronically through the Tenant Portal and enforce lease terms consistently, including late notices and legal action if necessary. -
How long of a lease do you sign?
Our standard lease term is a minimum of 12 months.
Renewal offers are typically issued 60 days prior to the lease expiration date. Tenants are required to provide at least 45 days’ written notice if they intend to vacate at the end of their lease term. -
How much security deposit do you charge the tenant?
Security deposits are typically equal to one month’s rent.
Deposits are held and administered in accordance with the VRLTA, including itemized disposition within 45 days after move-out. -
How soon can you start managing my property?
We can begin management as soon as the Property Management Agreement is signed and all required documentation (insurance, HOA information, keys, etc.) is received. If the property is vacant, we can immediately begin marketing and/or vacant property oversight as needed. -
What type of properties do you manage?
We primarily manage residential properties, including:- Single-family homes
- Townhomes
- Condominiums
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What type of reports do I get and how often?
Owners receive:- Monthly financial statements
- Year-end income and expense summaries
- Maintenance invoices
- Inspection reports (if applicable, such as vacant property inspections)
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Who holds the tenant security deposit?
Security deposits are held by Freedom Property Management and Sales, LLC in accordance with the Lease and Virginia law.
Deposits are administered, disbursed, and accounted for in compliance with §55.1-1226 of the VRLTA.

